Our Products and Services

Patient-First Solutions

Benchmark Solutions, formerly Benchmark Systems, offers PM, EHR, and RCM services designed to save providers time while prioritizing the patient experience. Benchmark Solutions’ services come together to form a comprehensive electronic toolset that can streamline daily internal operations and increase revenue earned all while improving the overall patient experience. Each piece of the Benchmark Solutions suite is modular and cloud-based, offering maximum interoperability and ease of access. When used together, Benchmark Solutions can create a powerhouse of offerings that improve patient outcomes and supercharge practice efficiency.

Benchmark PM
Benchmark PM
Benchmark PM

When a practice runs smoothly providers have more time to spend with patients to provide meaningful, compassionate care. Benchmark PM is designed to help providers and supporting staff manage the daily operations of a medical practice with automated task management across multiple areas, from scheduling to coding to accounting and beyond.

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Benchmark EHR
Benchmark EHR
Benchmark EHR

Benchmark EHR isn’t just a place to store patients’ medical information—it’s a patient portal that’s HIPAA compliant. A web-based system, Benchmark EHR can be accessed from any device. With many secure communication options available through this tool, it’s easier than ever for providers, pharmacies, and external practices to work together to get patients the medical help they need.

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Benchmark RCM
Benchmark RCM
Benchmark RCM

Medical professionals provide vital, life-changing healthcare services and should be compensated fairly. Benchmark RCM can handle all aspects of revenue cycle management, including: filing clean claims, following up as needed, and ultimately improving bottom line. Benchmark Solutions can support—or become—your billing department so providers can focus on patients, not dollars.

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Benchmark ProTech
Benchmark ProTech
Benchmark ProTech

Incorporating and monitoring modern technology into a practice can be daunting. Benchmark ProTech offers hardware, support to existing IT departments, and can even act as your practice’s IT team. Benchmark Solutions’ technology experts are familiar with all the big players in the space and their products, including Linux, Microsoft, Cisco, and more.

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Benchmark Solutions offers Practice Management, Electronic Health Records, and Revenue Cycle Management solutions designed to improve a practice’s workflow and the patient experience.
 

Running a healthcare practice is hard work with many moving parts. At the end of the day these moving parts should never get in the way of patient care—and that’s where Benchmark Solutions can help. For over 40 years, Benchmark Solutions has served independent care professionals and their patients across various specialties offering Practice Management, Electronic Health Records, and Revenue Cycle Management. We work to ensure your practice is supported with a granular view of the whole office to provide an optimal patient experience.

Solutions For Medical Practices

Learn more about how Benchmark Solutions can help your organization.
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The Benchmark Solutions Difference

What sets us apart.
5-Star Customer Support

Benchmark Solutions’ in-house call center allows agents to deliver exceptional customer service that goes above and beyond.

Centralized Cloud-Based Solution

With the Benchmark Solutions suite, an entire practice can work within one platform, streamlining workflows and allowing more time with patients.

Competitive Pricing

Benchmark Solutions’ solutions are incredibly robust and effective, yet affordable for even small to midsize practices.

Streamlined Onboarding

Transitioning to a new system may seem daunting, but Benchmark Solutions’ support/implementation team is there every step of the way.

Provider Testimonials

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“We were shocked to see the difference in adding the patient portal to the collections of our payments.  Up 66%. I really do appreciate the addition of the portal; I was ready to hire another employee but didn’t have to since the payments go directly into the patient account. Thanks Benchmark Systems!”

Evergreen Speech and Hearing | Ruth, Practice Administrator

"I am so grateful for Benchmark Systems and their RCM Team. If they had not taken over my billing and collections when they did, I would have had to close my practice."

Alecia Springer | Springer Medical Associates

I love Benchmark Systems! It's very user-friendly and has great customer service. They always get back to you right away. Even if they can't answer your questions right away, they let you know what they're doing and provide ETAs. It's nice to know you are not being ignored. Getting my reports is so much easier, not to mention statements. It used to take us up to three days to do all four doctors. Now we are done in a couple

Alex | Corday Medical Group

The product is super user friendly. It is easy to learn and easy to train new users on. With great reports to help provide information to the business office on productivity is an added bonus. We are also able to find anything that has been entered into the system easily with a check and balance system...so errors are found fast and corrected. Great Practice Management software for the cost and versatility! Reasons for Switching to Benchmark Systems We needed a

Cassie | Aviation & Occupational Medicine

Software is easy to learn and use. Support is excellent!  

David | PBO, Inc

 I had a really good experience with Benchmark because they took us on and did a great job. When we started looking for an EHR system, it was just natural to go to Benchmark. We looked around at a few other products, but it was just a no brainer for us to choose Benchmark because our experience has been so positive. Now that we have taken on the EHR, we are so much more efficient with a paperless system. Not

Diane | Kenneth L. Holling, M.D.

Great customer service Our practice made the switch to Benchmark Systems in 2018 and have been extremely happy with its functionality. PM system has great billing components. EHR system has customization for templates. Support calls are answered expediently and the customer services representatives are always polite and helpful. I have been in the healthcare industry for over 25yrs and they have the best customer services of any other software company I have dealt with in the past. I highly recommend

Donna | East Cardiovascular Specialists

Benchmark Clinical is one of the best EHR systems I've ever used! The product was extremely intuitive and user-friendly. What I really loved the most is the support. Benchmark Systems has an awesome support service; timey response, courteous at all times, helpful to a fault.

Dorian | Formerly with- Pulmedix

Superb. The support staff at Benchmark Systems is fabulous. I just want to say thanks to the many support team members at Benchmark Systems who I don't get a chance to personally thank. I know that my Emails and Phone Calls get routed by a team of dedicated support staff members at Benchmark Systems who do a lot of the behind the scenes work that I never get to see. It is obvious that Benchmark System's support is a well-oiled

Emmett | Healthline Medical Group

Best Decision Ever! Love the software, easy to use and Love the people behind the software. They made a wonderful product and they teach you how to use it easily. Pros We were in the market for new software when our old server crashed. I called Benchmark Systems and they had me up and running very quickly. Training was very easy and I was pretty much on my own in no time. Whenever I call support they are able to

Kaye | Dr. Robert F. Crowell DO

Best EMR I have ever used! Pros This EMR is so easy to use. I don't ever get lost, and the templates are so easy to create and manipulate. My last system said it was customizable, but nothing was reportable. It also took me days to create a form I liked. This system rocks! It's so much better than anything else out there. When I was a student, we used a system that was awful, and I was not excited

Martha | Alhearst OBGYN

The previous EHR I worked with had no support, and I needed something that could support my needs and not take a day to fix any issue I might encounter. I also needed something on short notice, and I am so glad Benchmark Systems was able to help me. My staff learned the system in less than a weeks time and became very familiar with it. Benchmark Systems was very helpful in installing the software and customizing it to my

Rajaraman | Iyer Pediatric Care Clinic

Here's our story: we have worked with Benchmark for years. We thought it was time to try another industry-specific software, so we began moving away from using Benchmark Systems as a platform. We tried the new system for 7 months, but we are now are coming back to Benchmark for the sophisticated accounting software. We thought we had found a system better than Benchmark, but that was not the case for our accounting team. Benchmark includes a powerful billing system

Ruth | Evergreen Speech and Hearing Clinic

“We were shocked to see the difference in adding the patient portal to the collections of our payments.  Up 66%. I really do appreciate the addition of the portal; I was ready to hire another employee but didn’t have to since the payments go directly into the patient account. Thanks Benchmark Systems!”

Ruth | Evergreen Speech and Hearing

Great customer service Support is great! Pros Easy to use and navigate program. We have used this software for many years now and would recommend to other people that may be interested in this product Cons I do not have any negative comments or suggestions! All positive from my standpoint! No cons! 

Sherry | Goode Medical Management

What I like best about Benchmark System's products is that they actually function to their claim; what I mean by that is that their software will actually increase efficiency and be beneficial to a practice. A lot of the other systems out there do not have user-friendly interfaces and end up slowing things down and just costing more money.

Susan | Dennis Costello, MD

Benchmark PM has helped our workflow at the front desk with phone calls and email responses tremendously.

Toni | Aviation and Occupational Medicine

Glad we made the switch to Benchmark Systems! From the very beginning of our search for a new system/software, we were impressed with Benchmark Systems. The customer service is excellent. Our personal experience with our salesperson was above and beyond the level of customer service that we expect as a consumer. Customer support is just as wonderful. Training was clear and simple. The system is user friendly. Our experience overall has been a pleasant one. Pros The ease of the

Tracy

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