Benchmark Systems Acquired by Harris Healthcare Is Now Operating as Benchmark Solutions

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Harris, a global vertical market software provider, has recently acquired Benchmark Systems in an effort to provide patient-first technology-based healthcare solutions. As part of this transition, Benchmark Systems will operate under a new name, Benchmark Solutions. 

Benchmark Solutions operates as a healthcare practices’ one-stop management solution shop. The Benchmark Solutions core offerings, including Electronic Health Records (EHR), Practice Management (PM) and Revenue Cycle Management solutions, will remain flagship brands for Harris. 

Harris Portfolio Leader Rob DiMurro said, “Benchmark’s history and commitment to driving outcomes for practices and patients directly aligns with the Harris Ambulatory Group’s mission.  A stellar team coupled with a robust modular one-stop management solution will fit perfectly within our strategy to serve the ambulatory healthcare space. Benchmark joins the Harris Ambulatory Group, offering Electronic Health Records, Practice Management and patient-centric solutions to thousands of practices across North America.”

Benchmark Solutions, under the Harris acquisition, will honor all prior commitments and continue to deliver on the product roadmap that was developed with client input. The mutually beneficial, enduring relationships with Benchmark Solutions’ clients will continue to flourish with Harris’ support and healthcare experience.

Client Frequently Asked Questions

If you are a current Benchmark Solutions client, we are here to address any immediate concerns you may have. For your convenience, we’ve included answers to frequently asked questions regarding this transition. Please do not hesitate to contact us for more information and ask any additional questions you may have.

Why did Benchmark Solutions select Harris Computer?

Benchmark Solutions is successful because of the longstanding commitment to its clients and team members. Knowing that Harris has a long and successful history of keeping companies running smoothly was a key factor in their selection of Harris. Harris offers Benchmark Solutions and its valued clients the high-quality management and long-term financial stability necessary for Benchmark Solutions’ ongoing support, services, growth, and innovation. This change provides assurance for our enduring stability and the continuation of the Benchmark Solutions RCM services for many years to come.

Why is the Harris-Benchmark merger good for existing clients?

There are many reasons why clients should be excited about the merger, including:

  • As part of a financially secure and publicly traded company, Harris delivers long-term confidence and stability for all Benchmark Solutions clients for decades to come.
  • Harris does not sell or divest the businesses it acquires — so Benchmark Solutions, its team members and clients have a permanent home with Harris.
  • Haris is committed to our clients for the long haul with more than 10,000 local government, public safety, school, healthcare and municipal utility customers.
  • The size and scale of Harris and its parent, Constellation Software, provides a solid foundation for future expansion and growth.
Who is Harris Computer?

Harris is a software company focused on providing software solutions that empower people who serve their communities. We currently do this in utilities, local government, schools, public safety, and healthcare. We are a company focused on enabling our clients to deliver essential services, safety and care to the citizens they serve. For more information on Harris please visit our website at http://www.harriscomputer.com.

Will Harris Computer stop selling or supporting any existing Benchmark Solutions services?

No. All services will continue to be offered and supported. We do not anticipate any RCM service strategy changes; we are committed to the existing services as well as all client commitments.

If I have a current implementation or project in progress. Will this change impact me?

No. Benchmark Solutions services and project resources will continue. Your Benchmark Solutions contacts remain the same, so please feel free to reach out and talk to them. There are no changes to our timelines or commitments as a result of the acquisition.

Will I be forced to upgrade or change my software application?

No. Harris will continue to develop, sell, implement, and support your existing solutions. We will meet all contractual commitments and continue working in a manner that supports our existing long-term relationship and your continued success.

Does anything change with access to support?

No. Please continue to contact support in the same way you always have and expect to receive the same great service from our knowledgeable staff of dedicated and experienced employees.

Will there be any change to my contractual relationship with Benchmark Solutions?

No. The acquisition does not require any assignment or transfer of any contracts – it is business as usual for Benchmark Solutions and its many clients.

Will there be any change in personnel?

No. You will continue working with the same dedicated support team.