Alex | Corday Medical Group
I love Benchmark Systems! It's very user-friendly and has great customer service. They always get back to you right away. Even if they can't answer your questions right away, they let you know what they're doing and provide ETAs. It's nice to know you are not being ignored. Getting my reports is so much easier, not to mention statements. It used to take us up to three days to do all four doctors. Now we are done in a couple
Cassie | Aviation & Occupational Medicine
The product is super user friendly. It is easy to learn and easy to train new users on. With great reports to help provide information to the business office on productivity is an added bonus. We are also able to find anything that has been entered into the system easily with a check and balance system...so errors are found fast and corrected. Great Practice Management software for the cost and versatility! Reasons for Switching to Benchmark Systems We needed a
Donna | East Cardiovascular Specialists
Great customer service Our practice made the switch to Benchmark Systems in 2018 and have been extremely happy with its functionality. PM system has great billing components. EHR system has customization for templates. Support calls are answered expediently and the customer services representatives are always polite and helpful. I have been in the healthcare industry for over 25yrs and they have the best customer services of any other software company I have dealt with in the past. I highly recommend
Emmett | Healthline Medical Group
Superb. The support staff at Benchmark Systems is fabulous. I just want to say thanks to the many support team members at Benchmark Systems who I don't get a chance to personally thank. I know that my Emails and Phone Calls get routed by a team of dedicated support staff members at Benchmark Systems who do a lot of the behind the scenes work that I never get to see. It is obvious that Benchmark System's support is a well-oiled
Kaye | Dr. Robert F. Crowell DO
Best Decision Ever! Love the software, easy to use and Love the people behind the software. They made a wonderful product and they teach you how to use it easily. Pros We were in the market for new software when our old server crashed. I called Benchmark Systems and they had me up and running very quickly. Training was very easy and I was pretty much on my own in no time. Whenever I call support they are able to
Ruth | Evergreen Speech and Hearing Clinic
Here's our story: we have worked with Benchmark for years. We thought it was time to try another industry-specific software, so we began moving away from using Benchmark Systems as a platform. We tried the new system for 7 months, but we are now are coming back to Benchmark for the sophisticated accounting software. We thought we had found a system better than Benchmark, but that was not the case for our accounting team. Benchmark includes a powerful billing system
Sherry | Goode Medical Management
Great customer service Support is great! Pros Easy to use and navigate program. We have used this software for many years now and would recommend to other people that may be interested in this product Cons I do not have any negative comments or suggestions! All positive from my standpoint! No cons!
Susan | Dennis Costello, MD
What I like best about Benchmark System's products is that they actually function to their claim; what I mean by that is that their software will actually increase efficiency and be beneficial to a practice. A lot of the other systems out there do not have user-friendly interfaces and end up slowing things down and just costing more money.
Toni | Aviation and Occupational Medicine
Benchmark PM has helped our workflow at the front desk with phone calls and email responses tremendously.