Benchmark PM helps medical billing companies simplify and manage billing workflows across multiple healthcare practices, adapting to various specialty needs. Our practice management software provides the tools from seamless claims processing and payment tracking to reporting and revenue management all while maintaining clear visibility into billing performance.
Benchmark Solutions has been partnering with independent medical practices for decades.
Medical billing software for billing companies
Medical Billing Features
Benchmark PM’s medical billing platform makes it easier to file, process, and follow up on claims, all inside the same practice management system you use to organize patient demographics and schedule patients.
Claims Management
File and follow up on claims with private insurers, Medicare, and Medicaid all within our practice management software. Once you’ve submitted a claim, you can view your claim status in real time, allowing you to refile or correct claims in one place for faster reimbursement
Integrated Clearinghouse
We partner with a clearinghouse to increase the chances of filing clean claims, allowing for quick reimbursement with minimal errors.
Integrated Payments
In partnership with Global Payments, we offer patients secure, integrated payment solutions directly through the practice management system.
Insurance Verification
Once you’ve captured your patients’ insurance information, our system makes it easy to upload that data and verify coverage, so you can quickly file claims post-encounter.
Payment Portal
Easily capture patient payments with BenchmarkPay, our payment portal solution that can be tailored to your practice’s billing workflow.
Mobile Provider Portal
Enables providers conducting hospital and/or dialysis rounds to efficiently track patient visits and create charges directly within the portal, ensuring accurate and timely charge capture with integrated CPT and ICD-10 coding.
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Patient Engagement Features
Benchmark PM lets you engage with your patients from initial intake through their final encounter.
- Patient Onboarding. Quickly capture patient demographics to create a medical profile while scheduling the first appointment, allowing for faster check-ins. This information can automatically integrate to your existing EHR, saving your staff even more time.
- Appointment Scheduling. Book appointments with ease, filtering criteria and viewing availability for multiple resources (providers, equipment, or locations) all at once. Benchmark PM automatically jumps to the first available appointment time that meets your criteria, and patients can self-schedule through our easy-to-navigate self-booking page. Need recurring appointments, it can do that too.
- Appointment Reminders. Send text and email reminders on whatever cadence works best for your team and patients, reducing the risk of costly no-shows.
- Effortless Reporting. Generate robust, specialty-specific practice management reports tailored to your needs.
- Customizable Dashboards. Benchmark PM displays data with user-friendly dashboards upon login, so you can quickly audit your practice operations and financial performance.
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Why Medical Practices Choose Benchmark PM
- Five-star rated, US-based in-house support team
- Customizable calendar views for quick booking, recurring appointments, and an optional online patient scheduling portal embedded into your practice website
- User-friendly reporting tools built for medical practice management
- Time-saving integrations with your existing EHR or adopt Benchmark EHR
- Automated insurance eligibility verification
- Integrated clearinghouse functionality for cleaner claims
- Dozens of supported specialties
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Frequently Asked Questions
What is practice management software?
Practice management software is the system a medical office uses to run its day-to-day business operations; scheduling appointments, verifying insurance, filing claims, processing payments, and reporting on financial and operational performance. It works alongside (but separately from) an EHR, which handles clinical documentation.
What's the difference between practice management software and EHR software?
Practice management software handles the business side of a practice; scheduling, billing, claims, and reporting. An EHR handles the clinical side; patient charts, diagnoses, treatment history, and documentation. Benchmark PM and Benchmark EHR are built to work together, so patient data flows between the two seamless .
How does Benchmark PM help with medical billing?
Benchmark PM includes built-in claims management, an integrated clearinghouse to help ensure clean claims, automated insurance eligibility verification, and integrated payment processing through Global Payments allowing billing teams to file, track, and follow up on claims without leaving the system. Interested in an outsourced billing team? Check out our Benchmark RCM services.
Can patients schedule appointments with Benchmark PM?
Yes. Benchmark PM includes an optional online patient scheduling portal that can be embedded directly into your practice website, letting patients book appointments themselves while your staff sets the availability rules.
Does Benchmark PM integrate with my EHR?
Benchmark PM is designed to integrate with Benchmark EHR, automatically porting patient demographic and scheduling data into the clinical record to save your staff from duplicate data entry. Contact our team to discuss your specific EHR setup.
