ProTech: Affordable Custom IT Solutions for Your Business

Benchmark Solutions ProTech provides IT services for small to medium-sized businesses. We offer a variety of options to help you maintain an efficient network that’s safe from common threats businesses encounter today. By using proprietary monitoring, alerting, and next-generation antivirus solutions, we’re able to keep your devices updated and protected.

Benchmark Solutions ProTech takes a ‘First Time Right’ approach to IT services.  Clients appreciate our proven reliability, responsibility, and initiative.  Our flexible solutions serve a variety of industries, including medical practices, legal and financial firms, hotels, retail stores, and many more.

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Wide-Reaching, Diverse Managed Services

Benchmark Solutions ProTech can supplement your existing IT team by providing advanced device monitoring, alerting them to new issues often before your users notice a problem. If you don’t currently have an IT team, we offer full-service solutions to meet your needs.

We’re locally based in Central Virginia, but thanks to our ProCare remote monitoring service we’re able to support networks anywhere in the US.  Also, our ProAssure hardware maintenance provides on-site support of equipment to almost any location in the US through our network of service partners.

Customized IT Solutions

Information technology is a big industry with many moving parts that all affect each other. The IT support services offered through ProTech are comprehensive and diverse in order to meet these needs. Whatever IT needs a business has, ProTech can handle them, providing nothing less and nothing more than the services the business needs and wants. ProTech can help businesses with:

  • Remote monitoring of PCs, servers, software functionality, patch management
  • Endpoint Detection and Response (EDR) solutions (Next-gen Antivirus)
  • ProAssure hardware maintenance (Servers, PCs, Printers, Routers/Firewalls, etc)
  • Next-generation firewall installation and management
  • Botnet protection
  • Intrusion prevention
  • Vulnerability assessments & scanning
  • Network connectivity and bandwidth assessments
  • Microsoft365/Office365 licensing and administration
  • ProCare Microsoft365 backup
  • Email migration services
  • Email encryption
  • Spam, phishing, malware, and virus protection
  • Data security, encryption, and loss prevention
  • Employee data security training

ProCare: A ProTech Specialty Solution

Benchmark Solutions ProTech offers a unique service called ProCare. ProCare is a proactive IT solution that monitors your systems and alerts staff to potential problems before they develop. In addition to remote monitoring and alerting, it can provide antivirus protection as well as malware/ransomware remediation. We also offer a cloud-based data backup solution so you can rest assured that your data is protected.

Why Choose ProTech?

Businesses grow. Needs inevitably change. As your business grows, it may require more from IT than a single technician can provide. Thanks to our flexible options, ProTech can augment your existing IT team or become your IT team.

ProTech offers everything you need to maintain daily operations, keep your business running smoothly, and plan for your network’s future. We offer a variety of options, some with no upfront costs or commitments. Its compatibility with existing systems combines with our excellent customer service to provide businesses with the IT experience they deserve. Contact us today to find out more.

Benchmark Solutions’ Software Suite

Private medical practices can especially benefit from using ProTech. While ProTech is able to take care of a wide variety of business technology needs, it works especially well when paired with one or more of Benchmark Solutions’ proprietary healthcare practice solutions: Practice Management, Electronic Health Records, and Revenue Cycle Management. These solutions can work together with great efficiency to improve productivity in a medical practice, helping improve their ability to serve patients. Streamlined workflows resulting from one or more of these IT services can also help them operate at their best and get the most compensation for care possible.

Want to learn more about Benchmark Solutions and ProTech?

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