Diane | Kenneth L. Holling, M.D.
I had a really good experience with Benchmark because they took us on and did a great job. When we started looking for an EHR system, it was just natural to go to Benchmark. We looked around at a few other products, but it was just a no brainer for us to choose Benchmark because our experience has been so positive. Now that we have taken on the EHR, we are so much more efficient with a paperless system. Not
Donna | East Cardiovascular Specialists
Great customer service Our practice made the switch to Benchmark Systems in 2018 and have been extremely happy with its functionality. PM system has great billing components. EHR system has customization for templates. Support calls are answered expediently and the customer services representatives are always polite and helpful. I have been in the healthcare industry for over 25yrs and they have the best customer services of any other software company I have dealt with in the past. I highly recommend
Dorian | Formerly with- Pulmedix
Benchmark Clinical is one of the best EHR systems I've ever used! The product was extremely intuitive and user-friendly. What I really loved the most is the support. Benchmark Systems has an awesome support service; timey response, courteous at all times, helpful to a fault.
Emmett | Healthline Medical Group
Superb. The support staff at Benchmark Systems is fabulous. I just want to say thanks to the many support team members at Benchmark Systems who I don't get a chance to personally thank. I know that my Emails and Phone Calls get routed by a team of dedicated support staff members at Benchmark Systems who do a lot of the behind the scenes work that I never get to see. It is obvious that Benchmark System's support is a well-oiled
Kaye | Dr. Robert F. Crowell DO
Best Decision Ever! Love the software, easy to use and Love the people behind the software. They made a wonderful product and they teach you how to use it easily. Pros We were in the market for new software when our old server crashed. I called Benchmark Systems and they had me up and running very quickly. Training was very easy and I was pretty much on my own in no time. Whenever I call support they are able to
Best EMR I have ever used! Pros This EMR is so easy to use. I don't ever get lost, and the templates are so easy to create and manipulate. My last system said it was customizable, but nothing was reportable. It also took me days to create a form I liked. This system rocks! It's so much better than anything else out there. When I was a student, we used a system that was awful, and I was not excited
Rajaraman | Iyer Pediatric Care Clinic
The previous EHR I worked with had no support, and I needed something that could support my needs and not take a day to fix any issue I might encounter. I also needed something on short notice, and I am so glad Benchmark Systems was able to help me. My staff learned the system in less than a weeks time and became very familiar with it. Benchmark Systems was very helpful in installing the software and customizing it to my
Sherry | Goode Medical Management
Great customer service Support is great! Pros Easy to use and navigate program. We have used this software for many years now and would recommend to other people that may be interested in this product Cons I do not have any negative comments or suggestions! All positive from my standpoint! No cons!