Smaller practices have smaller teams and often have just one dedicated administrator on their team. If you have one administrator or a small administrative team, consider their duties. What tasks do they typically perform in a day, or in a week? Are they responsible for scheduling, filing claims, billing patients, or communicating with clients? Is your administrative team comfortable with technology? Many of these tasks can be automated by effective practice management software, and a user-friendly interface will make it easy for other members of your team to handle these tasks when necessary.

Between treating patients, filing insurance claims, and collecting payments from patients, medical billing is a complicated process. Keeping financial records accurate and organized is imperative to smooth operations, and failure to collect and maintain clear records can even have legal implications. Protect your practice and your staff while helping patients benefit from their insurance coverage by investing in stable, secure revenue management software and services, or consider outsourcing these tasks to experts who can handle these delicate tasks for a small fee.

One advantage large practices and healthcare systems enjoy over small practices is the ability to employ entire teams of IT specialists. Small practices who rely on their team members to take on many duties may struggle with a lack of technical support for their systems. When evaluating software systems, consider how easy the programs are to understand and use, and ask the software vendor what technical support they provide to their clients. Some software companies are hands-off once their software is installed and configured, while others provide ongoing support and can even change the software’s functionalities throughout their relationships with their clients. If your practice is likely to change and grow over the years, having a vendor’s support in updating your software as needed will be critical.