Telehealth, sometimes called telemedicine, uses electronic communication technologies to provide medical care remotely in cases where the patient and healthcare provider are not in the same physical location. Even though telemedicine has been utilized for over fifty years, it’s become increasingly popular, especially following the COVID-19 pandemic.
Telehealth offers several advantages to patients by improving access to medical services, driving patient engagement, and even lowering healthcare costs, all while overcoming geographical barriers. On the other hand, providers also reap benefits. Telehealth allows providers to see more patients in less time, offers a highly efficient revenue stream, and often expands their reach to see a more diverse patient base.
However, like all technological advancements, telehealth also presents challenges, and in 2024, medical practices are anticipated to make vast improvements in their digital care. Here are just a few things we’re forecasting in the telehealth space:
- Providers not currently offering telehealth will explore ways to make that possibility a reality.
- Providers will continue refining what types of appointments can occur virtually and which must be conducted in person.
- Providers will improve their billing processes to net the most revenue possible.
- Providers will become more efficient in scheduling appointments and lean more on self-scheduling when possible.
- Providers will audit their tech stack, including their current telehealth vendor(s).