Superb. The support staff at Benchmark Systems is fabulous.
I just want to say thanks to the many support team members at Benchmark Systems who I don’t get a chance to personally thank. I know that my Emails and Phone Calls get routed by a team of dedicated support staff members at Benchmark Systems who do a lot of the behind the scenes work that I never get to see. It is obvious that Benchmark System’s support is a well-oiled machine managed and run by a terrific group of software developers and engineers. Keep up the great work as we do appreciate your hard work.
I selected Benchmak Systems because I felt that they were large enough to handle the variety of problems and complexity of the nuances of our practice, but small enough to really care about their clients. Benchmark Systems has time after time delivered a great software product to us and the support has been sensational. As soon as I open a support ticket, I get an Email from from one of the support staff members asking for further information. Then one of his staff members connects to our server and outlines the work that needs to get done if necessary. I’m kept informed of every step along the way to get the problem resolved. I could not ask for a more professional or timely response to my requests. The support staff at Benchmark Systems are a pleasure to work with.