RPM is the key to digital delivery of patient care within the US telehealth ecosystem specifically to Chronic Disease patients. It is a tool the health system and hospitals are turning to for improved outcomes and reduced costs.

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RPM benefits the provider and the patient

Healthier, informed patients yield better outcomes.  Your RPM program gives your patients evidence, showing the relationship between improved health habits and measured results.

Your practice is our priority

Benchmark Systems is committed to your success, paying attention to every detail: staff and patient training, workflow management, assuring your program is fully compliant with requirements, and fully reimbursed.

RPM Today

Average RPM reimbursement is $120. At that rate, if 50 patients are enrolled, a practice can generate $72,000 a year in revenue.

Healthcare’s digital transformation is underway-largely accelerated by the Coronavirus pandemic, where previously cautious practitioners are now embracing new technology willingly.  In 2020 we saw a rapid expansion of RPM as providers searched for an effective method to deliver patient care during the pandemic, however 2021 has shown us that even as COVID-restrictions lessened, RPM is here to stay.  It is estimated that 30 million patients will use RPM by 2024 according to Insider Intelligence.   

Currently in the US there is a considerable focus on preventative care, early intervention, and the need for patients to take a more active role in their care management. 

The Benchmark Systems Method

RPM generates revenue but the ability to take advantage of the broad spectrum of healthcare reimbursement innovations requires much more. We will analyze your practice and develop a toolset geared specifically to providing you, your patients, and your practice the unfair advantage.

  • Latest Technology. Our unique technologies combine auto-pairing, direct messaging, and near real-time data transfer; the most advanced system available today.
  • Value-Based Care. We help you improve your MIPS scores and provide quantified data in support of emerging value-based care initiatives.  Your outcomes can dramatically improve.
  • Care Team. Friendly, intelligent nurses build strong patient engagement and drive compliance.  We support family caregivers, help with medication adherence, and build strong patient relationships.
  • Multiple Devices. Our span of devices and technologies is enormous, not limited to one brand or style. Standard devices? Wearables? Of course.  We have cellular and Bluetooth devices.  We have devices that connect with a Smartphone and many that don’t need a phone.  We have hubs that auto pair to multiple Bluetooth devices and then transmit securely to our portal.  We don’t just say we are device agnostic, we are.
  • Add-Ons. A full suite of solutions: devices, data and reporting, billing and revenue cycle management.  Benchmark Systems addresses the entire spectrum of RPM from device selection through reimbursement.  We understand clinical workflows assuring even a new program has minimal impact on office processes.


  • 1 in 4 patients stated they would switch to a new physician to access tele-health. Source: Amwell
  • While blood pressure monitoring devices are used predominantly by older populations, 46% of millennials also use them. Source: BlueCross BlueShield
  • 52% of patients in a CTA study indicated they would use a connected health device if it was recommended by a physician. Source: Consumer Technology Association 

RPM CPT Billing Codes

CPT 99453

Remote monitoring of physiologic parameters (e.g., weight, blood pressure, pulse oximetry, etc) initial; setup and patient education on use of equipment.

CPT 99454

Remote monitoring of physiologic parameter(s) (e.g., weight, blood pressure, pulse oximetry, respiratory ow rate), initial; device(s) supply with daily recording(s)or programmed alert(s) transmission, each 30 days.

CPT 99457

Remote physiologic monitoring treatment management services, 20 minutes or more of clinical staff/physician or other qualified healthcare professional time in a calendar month requiring interactive communication with the patient/caregiver during the month.

CPT 99458

Remote physiologic monitoring treatment management services, clinical staff/physician or other qualified health care professional time in a calendar month requiring interactive communication with the patient/caregiver during the month; additional 20 minutes.

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