Industry:
Healthcare

Solution Deployed:
Revenue Cycle Management

Process Automation:
Expedited Billing and Payment Collections

Client Profile

Springer Medical Associates is a rural health clinic located in Lexington, Tennessee. As a primary care practice, Springer Medical handles a variety of services including women’s health, well-child, and walk-in exams. Springer Medical strives to provide the fastest, friendliest, and most experienced care in West Tennessee.

34%

Reduction of days in Accounts Receivable

27%

Total reduction in Accounts Receivable

10.4%

Increase in patient payment collections

Challenges

  • Struggled to keep a full-time collections specialist and collecting patient payments
  • Training staff to use the program for new hires
  • Assurance with off-site handling of billing and collections
"I am so grateful for Benchmark Systems and their RCM Team. If they had not taken over my billing and collections when they did, I would have had to close my practice."

Alecia Springer | Springer Medical Associates

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