Challenges

Operational Challenges

Evergreen Speech and Hearing was struggling to collect payments and their staff was spending too much time processing payments.

The Solution

Benchmark Pay

When Evergreen Speech and Hearing heard about our Online Patient Payment Portal, Benchmark Pay they were eager to implement as soon as possible. After 6 months of using the portal, they saw an increase of 42.5% in private responsible revenue and 66% increase in overall patient payments being submitted.

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Evergreen Speech and Hearing Case Study

Expand Your Capabilities With Benchmark RCM:

  • Patient entry and eligibility
  • Charge entry
  • ICD/CPT coding
  • Claim submission and follow-up
  • Denial management/collection
  • Customized reporting
“We were shocked to see the difference in adding the patient portal to the collections of our payments.  Up 66%. I really do appreciate the addition of the portal; I was ready to hire another employee but didn’t have to since the payments go directly into the patient account. Thanks Benchmark Systems!”

Ruth | Evergreen Speech and Hearing

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