What is medical scheduling software?
Medical scheduling software makes booking appointments easier for patients and providers. This digital tool helps organize calendars across a healthcare organization. Within one platform, staff can quickly and easily view provider, equipment, and/or facility availability to prevent double bookings.
Medical scheduling software also aligns practice calendars with patient appointment requests to automatically find overlap in available times. Medical scheduling software typically involves three core features:
- Appointment Scheduling: Administrative personnel use calendar views to filter criteria by healthcare provider, location, and/or equipment to quickly identify available appointment times. It’s important that this central feature is user-friendly and customizable to fit a range of practice needs.
- Automated Appointment Reminders: Reduce the odds of no-show appointments and rescheduling by sending an automated text message or email reminder to the patient. Medical scheduling software should also include the ability to send follow-ups in case a provider would like to see their patient again.
- Patient Self-Scheduling: Patients can schedule appointments with a few clicks online via a patient portal without picking up the phone or tying up administrative staff. Online scheduling is becoming more popular with patients, and the right software should make it easy for patients to find time slots that work for them.