7 Signs Your Current EMR System Needs Replacing


Electronic medical records or electronic health records are virtually ubiquitous. As of 2013, the percentage of office-based physicians using an EMR/EHR system had risen to 78% — from only 18% in 2001. Moreover, more than half of the physicians without an electronic record system are planning to purchase one or start using an already purchased one within a year.


50 percent of physicians plan to replace or implement a basic EHR system within one year


But, as you unfortunately may have experienced, sometimes buying a software system is just the beginning of your problems. Here are seven signs that you’re better off starting over with a new EMR provider:


You Won’t Make Meaningful Use:

If you’re hoping to reap the financial benefits of federal incentive programs, then this one should be a no-brainer: If your current EMR system doesn’t meet federal criteria for “meaningful use” (qualifying you for those financial benefits), then you need to find one that does.

You Enter Things Twice or More:

Combined EMR practice management software is supposed to make your life easier by keeping track of records, scheduling appointments and integrating billing systems. If you’re having to enter information into separate systems to manage all those functions, you should know there are more efficient options available to you.

You Can’t Order or Prescribe:

You should be able to do ordering and communicate with pharmacies directly from your EMR software. This can save you quite a bit of time in the long run, so you shouldn’t be content to live without it.

You Constantly Find New Fees:

Getting a top-notch EMR system can cost quite a bit (although it doesn’t have to). However, you should know exactly what you’ll be paying from the start. If you’ve already shelled out as much as you can afford and are still finding new fees, then you should be looking at different medical software companies.

You Get Very Little Support:

Switching to EMRs can be a frustrating and time-consuming process; in 2014, a American College of Physicians member sample survey found that family practice doctors spent 48 more minutes per day on EMRs. The way to avoid this type of slowdown and see better efficiency, instead, is to get training and support from your software provider. If they’re not willing to offer that support, you should be running in the other direction.

You Can’t Use Multiple Devices:

What good is an EMR if you can’t access it from whichever device is most convenient for you? You should be able to work on computers, tablets and even smartphones if you so desire.

You Miss Your Manila Folders:

It takes time to adjust to a new way of doing things, and it’s normal to have a little nostalgia for your pen and paper once in a while. But if you actually wish that you could go back to the days of drawers and drawers full of manila folders, then something about your EMR practice management software simply isn’t doing its job.



Are you worried you’re using the wrong combined EMR practice management software? Contact Benchmark Medical today for a free demo!

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