Benchmark Solutions (formerly Benchmark Systems) is a revenue-performance and practice-operations partner for medical practices across the United States. We are headquartered in Forest, Virginia, and a division of Harris. We help practices get paid accurately and on time through revenue cycle management services, and offer practice management and EHR software enhanced by AI-powered tools, all backed by a US-based support team.
Who We Are
Every medical practice is both a provider of care and a business. Success depends on delivering exceptional patient outcomes while ensuring timely and accurate reimbursement. For more than 40 years, Benchmark Solutions has helped practice achieve both.
Originally known as Benchmark Systems, the company has grown into a full revenue performance and practice-operations partner. In 2023, Benchmark joined Harris, giving its clients the stability of a large, long-term software organization while keeping the personal, US-based service they rely on.
Who We Are | Benchmark Solutions’ Commitment to Clients
Let’s Build a Better Way to Manage Your Practice
Discover how Benchmark Solutions can help streamline workflows, strengthen financial performance, and give your team more time to focus on patient care.
Revenue Performance at the Center
A practice’s financial health depends on getting paid accurately and efficiently for the care it delivers.
Our revenue cycle management services cover the full path to payment: eligibility verification, charge capture, claim submission, denial management, payment posting, A/R follow-up and reporting. Practices can hand us the entire revenue cycle or add expert support to an in-house billing team.
The goal is simple: capture the revenue you have earned, faster, with less administrative burden on your staff.
The Results We Focus On
As our work directly impacts your revenue, we focus on the numbers that show how effectively your practice collects payments and maintains cash flow.
- Clean claim rate. more claims paid on first submission
- Denial rate. fewer denials, and faster recovery when they happen
- Days in A/R. a shorter path from visit to payment
- Net collections. more of what you are owed actually collected
- Visibility. clear reporting so you always know where your revenue stands
- And more…
The Operational Foundation Behind Better Financial Results
15 Minutes to a Smarter, More Efficient Practice.
Discover how the right healthcare software and services can simplify workflows, support your team, and help your practice perform at its best.
Who We Partner With
Benchmark support independent medical organizations of all sizes
- Independent physician practices seeking the financial strength and operational efficiency of a larger organization without sacrificing independence.
- Multi-provider and specialty groups with complex scheduling, coding and reimbursement requirements
- Ambulatory and outpatient care centers that need streamlined operations, accurate and timely billing, and dependable collections
- Medical billing companies that need powerful, configurable billing software and trusted technology to support their clients
Our team understands the clinical, operational, and revenue cycle workflows that drive success across a wide range of specialties. Explore the full list of specialties we support.
Why Practices Choose Benchmark Solutions
Financial outcomes first. Revenue cycle expertise focused on clean claims, fewer denials and faster payment.
Accountable partnership. A team that measures its success by your results and reports on them regularly.
Connected operations. Practice management, EHR, billing, AI and IT support that work together to protect revenue.
Flexibility. While our solutions are built to be better together, we understand every practice has different needs. Each offering can be used alone or bundled to fit the needs of your business.
US-based support. A five-star rated support team that stays involved long after go-live.
Our leaders are an important part of our success
Learn more about our leadership and how they steer our direction.
Frequently Asked Questions
What does Benchmark Solutions do?
Benchmark Solutions is a revenue-performance and practice-operations partner for medical practices. We help practices run more efficiently through revenue cycle management (RCM) services, practice management (PM) software, electronic health records (EHR) software, AI-powered tools and healthcare IT services.
What does it mean that Benchmark is a revenue-performance partner?
It means we measure our work by your financial results; we grow and scale with you as a partner and are only as successful as our clients are.
Who does Benchmark Solutions serve?
Benchmark Solutions serves medical practices of all sizes and structures, including independent physician practices, multi-provider and specialty groups, ambulatory and outpatient care centers, and medical billing companies.
Where is Benchmark Solutions headquartered?
Benchmark Solutions is headquartered at 1467 Crossings Centre Dr., Forest, Virginia 24551, and serves medical practices across the United States.
Is Benchmark Solutions affiliated with Benchmark Behavioral Health?
No. Benchmark Solutions is a healthcare technology and revenue cycle company and is not affiliated with Benchmark Behavioral Health or any residential treatment facility.
What does Benchmark AI do?
BenchmarkAI brings artificial intelligence into Benchmark EHR to help providers reduce documentation time and streamline clinical and administrative workflows. It can turn patient-provider conversations into structured clinical notes, provide AI-powered clinical insights and patient history summaries. It can also help identify potential claim denials, coding errors, and documentation gaps before claims are submitted.
Can Benchmark Solutions support my specialty?
Yes. Benchmark supports 25+ medical specialties, from family and internal medicine to OB/GYN, psychiatry, urology and anesthesia, each with its own billing and reimbursement requirements. See the full list on the Specialties We Support page